FAQs
Nails
What Makes Glowyshe Different?
What Makes Glowyshe Different?
Handmade Excellence: Each Glowyshe nail is crafted by hand, bringing you salon-quality detail with effortless wear.
Unique Designs: From bold trends to classic beauty, every style is thoughtfully designed to reflect you.
Premium Quality: We use high-grade materials for long-lasting, chip-resistant wear — beauty that stays with you.
What Comes with Your Glowyshe Set?
What Comes with Your Glowyshe Set?
With every Glowyshe nail set, you receive a full toolkit designed for a flawless and lasting application — all in one beautiful box: 💅✨
Longwear Hero: 1 Bottle of semi-solid glue — no UV light needed, and it lasts up to 3–4 weeks.
Adhesive Magic: 2 Sticky Tab Sheets, for an easy, mess-free application.
Shape Artist: 1 Nail File, to customize your perfect shape.
Cuticle Companion: 1 Crystal Stick — stronger and more durable than wood, to gently prep your nail base with ease.
Can press-on nails be reused?
Can press-on nails be reused?
Generally, yes — but it largely depends on the type of adhesive you use.
If you use jelly glue (sticky tabs), the nails are absolutely reusable.
If you use semi-solid glue or regular nail glue, you'll need to use a proper remover when taking the nails off. Additionally, any leftover glue on the back of the nails should be carefully cleaned off before reusing them, or it may affect how well they stick the second time.
Ordering
Can I cancel my order?
Can I cancel my order?
We completely get it, we change our minds too! Generally, please contact us within 12 hours after placing your order. If the order has not yet been processed, we can assist you with the cancellation. Our contact email is service@glowyshe.com. Please understand that our wearable nail products are handmade, and once production begins, cancellations will no longer be possible.
What if I want to speak to someone?
What if I want to speak to someone?
We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.
Shipping
What countries do you ship to?
What countries do you ship to?
Currently, we can ship to most countries around the world. However, some countries or regions may have restrictions due to specific international situations or internal national circumstances, which are beyond our control. We appreciate your understanding. For detailed shipping information, please refer to the "Shipping and Delivery"
How long will it take to receive my order?
How long will it take to receive my order?
Delivery Time= Processing Time + Shipping Time
Processing time differs from product to product. Some popular styles can be shipped out within 24 hours, while Some complex or less common styles may require additional production time. Shipping time depends on the shipping method you selected. For more information, please checkShipping & Delivery.
Returns and Refunds
How do I return a product?
How do I return a product?
Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).